Mamori Support

Adult & JAV Blocker · Help & FAQ
Need help? We're here.

This page answers the most common questions about setting up and using Mamori. If you can't find what you need, email us using the contact details at the bottom of this page and we'll help you out.

Contact us: javblocker@gmail.com

We aim to reply within a few days.

Getting started

I turned on protection but sites aren't blocked yet

Mamori needs a quick one-time setup in iOS Settings to activate. After tapping protection in the app, go to Settings → General → VPN, DNS & Device Management → DNS and select Mamori. Once enabled there, filtering works system-wide across every app and browser. The in-app shield then controls it from that point on.

How does Mamori block content?

Mamori filters at the DNS level, which means it protects every app and browser on your device, not just Safari. It blocks JAV and hentai sites that generic filters miss, along with millions of mainstream adult sites. It can also block explicit content inside Apple's own apps and block other apps you choose.

Locks & protection

How do the locks work?

You can lock your protection so it can't be turned off in a weak moment. Choose a cooldown timer, a long typed phrase, or a PIN held by someone you trust. While a lock is active, you can always make protection stronger (add blocks), but you can't weaken it until the lock is satisfied.

What is uninstall protection?

When enabled, uninstall protection makes Mamori harder to delete on impulse, using Apple's Screen Time framework. It is friction designed to help you pause in a tempting moment. Note that because it is your device, this protection can be turned off in your device's Screen Time settings — it is a deliberate speed bump, not an absolute lock.

I'm locked out and need help

If you're genuinely stuck, open the unlock screen in the app and tap "Having trouble? Contact support." It will show a device code. Email that code to us at javblocker@gmail.com and we'll help you regain access.

Subscriptions

How does the free trial work?

Mamori offers a free trial of full protection. If you cancel before the trial ends, you won't be charged. After the trial, your subscription renews at the price shown at signup unless cancelled.

How do I manage or cancel my subscription?

Subscriptions are managed through your Apple ID. Go to Settings → [your name] → Subscriptions on your device, or open Mamori's Settings and tap Manage Subscription. You can cancel anytime there.

I paid before but it's not showing

Open Mamori's Settings and tap Restore Purchases. This re-checks your Apple ID for an active subscription or a lifetime purchase and restores your access.

Privacy

Do you see what I browse?

No. Mamori does not log or store the sites you visit. We don't run ads, we don't sell your data, and no account is required. For full details, see our Privacy Policy.


Still need help? Email javblocker@gmail.com. Mamori — Adult & JAV Blocker.